PRIVACY POLICY

Company

LLP “Granasco”; MAX V, IP

Website

www.granasco.com

Effective Date

2025

1. General Provisions

This Privacy Policy defines the procedure for processing and protecting personal data of users of the website www.granasco.kz, as well as clients and partners of LLP “Granasco”. By using the website or providing your data, you confirm your consent to this Policy.

2. What Data We Collect

- Name and contact details (phone, email, WhatsApp, delivery address);
- Organization or sole proprietorship details (BIN, name, requisites);
- Messages sent via feedback forms or email;
- Technical data: IP address, device type, browser, cookies.

3. Purpose of Data Processing

3.1 Your data is used for:
- preparing commercial offers and contracts;
- processing requests and delivering products;
- sending notifications (upon consent);
- complying with the legislation of the Republic of Kazakhstan.

3.2 The Operator has the right to send the User notifications about new products and services, special offers, and various events. The User may opt out of receiving such messages at any time by sending an email to granascogroup@gmail.com with the note “Unsubscribe from notifications about new products, services, and special offers.”

4. Data Protection

Granasco takes all necessary measures to protect personal data from unauthorized access and disclosure. Access to the data is granted only to authorized employees.

5. Transfer of Data to Third Parties

Data may only be transferred:
- upon request from state authorities;
- to partners involved in product supply or transportation.
The company does not sell personal data to third parties.

6. Data Retention Period

Data is stored for no more than 5 years after the end of cooperation, unless otherwise required by law.

7. User Rights

The user has the right to:
- request access to their data;
- modify or delete it;
- withdraw consent for processing;
- file a complaint with the competent authorities.

Requests can be sent to: sales@granasco.kz

8. Cookies and Analytics

The website uses cookies to improve performance and analyze statistics. Users can disable cookies in their browser settings.

9. Changes to the Policy

The company reserves the right to modify this Policy.

10. Contact Information

LLP “Granasco”, MAX, IP
Republic of Kazakhstan
Email: granascogroup@gmail.com
WhatsApp: +7 701 532 8342
https://granasco.kz/